11 Sep
|
New Era Technology
|
Australia
11 Sep
New Era Technology
Australia
Frontline IT Support Engineer -- People-First Tech New Era Technology Newcastle, NSW, AU
Job Description
Recent Era Technology is seeking a Service Desk Engineer to provide first-line technical support for internal and external clients from our Newcastle office. You will manage tickets, troubleshoot hardware, software and network issues, and elevate complex cases to Senior Engineers within SLAs.
A robust customer-service focus and ITIL knowledge are essential. The role is full time, based in office in Newcastle, with opportunities for training and career growth in a collaborative environment.
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📌 Frontline It Support Engineer People First Tech Newcastle City Council (Australia)
🏢 New Era Technology
📍 Australia