AA Plumbing Maintenance is seeking a Receptionist/Office Administrator to join our team!

(Please note that Australian working rights are essential.)

Why join us?
Competitive salary + performance-based bonuses
Adaptable working arrangements where possible
Ongoing training and development opportunities
Real growth opportunities within a family-oriented business
Supportive team where everyone is respected and valued
Learn recent skills across scheduling, customer service, and marketing
Join a growing Melbourne plumbing business with a strong local reputation!

About the role As a Receptionist/Office Administrator, you'll be the first point of contact for our customers and the organisational backbone of our daily operations.

Your day-to-day responsibilities will include:
answering incoming customer calls and enquiries
booking, scheduling, and coordinating plumbing jobs
communicating with customers regarding appointments
following up quotes and outstanding jobs
assisting with invoicing, administration, and data entry
assisting with basic marketing and social media management
keeping the office and daily workflow organised.





What you'll bring to the role
Full Australian working rights essential
Excellent customer service skills essential
Highly organised with robust attention to detail
Comfortable taking responsibility and working independently
Valuable computer skills and ability to learn new systems
Willing to develop marketing and social media skills
Previous reception/administration experience highly regarded.

About us AA Plumbing Maintenance is a growing plumbing maintenance business specialising in blocked drains and hot water system changeovers across Melbourne. We're a close-knit team that takes pride in delivering prompt, fair, and reliable service that customers are happy to recommend to friends and family. If you're looking for a long-term role where you can grow with the business and genuinely make a difference, we'd love to hear from you!

Ready to apply?

If this sounds like you, please submit your up-to-date resume through SEEK today.

We look forward to hearing from you!

📌 Receptionist / Office Administrator Melbourne
🏢 AA Plumbing Maintenance
📍 Melbourne