We are seeking a Level 2 EUC Support Engineer to join our agile team to work with one of our clients in Adelaide. The ideal candidate will have prior experience in a similar role and be comfortable and confident in a range of Windows technologies including Intune & SCCM.
As you will be assisting end-users, excellent communication skills – spoken, written and interpersonal are required as is the need to be in office on a daily basis.
Key Responsibilities:
Adherence to documented operational procedures for both PC & laptops
Experience in dealing with and assisting end-users who are not IT literate
Knowledge and experience across Windows OS, O365, Sharepoint, Teams, Intune, SCCM etc. will be well-regarded
Ability to work independenly and manage multiple tasks simultaneously
Solid understanding of Windows desktop and basic server environments
Operating collaboratively with team to elevate capability and consistency
About You:
4+ years in a service desk or technical support role
Ability to troubleshoot technical issues methodically and efficiently
A genuine passion for delivering quality customer support
Excellent comms
Note: You must have the right to live and work in this location to apply for this job.
If you are interested in discovering more about this chance, please apply with your resume in MS Word format only (.doc or .docx).