RETAIL STORE MANAGER – FULL TIME POSITION SALARY $80,000 PLUS SUPER

About Anita GelatoAnita’s gelato is 100% hand-made at each of our locations. We offer over 150 varieties of gelato, frozen yoghurt, and sorbets, including organic sugar-free, fat-free, soy-based, and real cream-based options.

The RoleWe are seeking an experienced and enthusiastic Retail Manager to join our Sydney NSW team. This role is responsible for overseeing the daily operations of our Anita NSW store, delivering outstanding customer service, and fostering a welcoming and vibrant store setting. The position involves team leadership, operational management, sales performance, and ensuring compliance with company policies and industry.

Key Responsibilities
Oversee daily store operations to ensure smooth workflow and productive processes
Lead, mentor, and support team members, including training and ongoing development
Recruit, train, and supervise staff to maintain high customer service standards
Manage stock levels, ordering, and inventory to minimise shortages and waste
Prepare and manage budgets, monitor expenses,



and ensure cost-effective operations
Monitor sales performance and implement strategies to achieve targets and improve profitability
Maintain health, safety, hygiene, and cleanliness standards
Implement promotional activities, marketing initiatives, and seasonal campaigns
Handle customer enquiries, feedback, and complaints professionally and promptly
Ensure compliance with company policies, procedures, and relevant regulations

Skills and Experience
A qualification at Associate Degree, Advanced Diploma, or Diploma level OR at least three years of relevant work experience in lieu of formal qualifications
Minimum of one year of relevant experience in addition to relevant qualifications
Proven experience in retail management and team leadership
Robust interpersonal and communication skills
Ability to work under pressure and manage multiple priorities
High level of organisation and attention to detail
Experience with inventory management, budgeting, and sales analysis

📌 Retail Manager – Anita Gelato Sydney
🏢 Anita Gelato
📍 Sydney