About the role

Heilbronns is seeking a Retail Sales Assistant to join our team in Rockhampton, QLD. As a Retail Sales Assistant, you will provide exceptional customer service and support all aspects of store operations.

Key responsibilities
Greeting and assisting customers in a friendly and qualified manner
Answering customer inquiries and providing product information
Processing sales transactions and handling cash and card payments
Maintaining the store's visual presentation and merchandising
Restocking and replenishing shelves as needed
Collaborating with the team to ensure a positive customer experience

About you
No previous experience in a retail or customer service role required
Excellent communication and interpersonal skills




Solid problem-solving and decision-making ability
Enthusiasm for providing exceptional customer service
Ability to work effectively as part of a team
Saddlery knowledge would be an advantage

Advantages
Every second Monday off
One Saturday a month off
10% staff discount
Christmas bonus

About us Opening in 1934, Heilbronns is a local family-owned and operated country outfitters and saddlery business in Rockhampton. Heilbronns is truly a family affair with owners Murray and Elaine Keepkie, husband and wife, and now their son Justin Keepkie managing the store.

📌 Retail Assistant Rockhampton
🏢 Heilbronns
📍 Rockhampton