You will be required to work Monday to Friday, trading hours are 8am to 4pm, no weekend work. You will receive one on one continuous training every step of the way.
Key responsibilities
Respond to customer sales enquiries and provide exceptional customer service via phone, email, and face-to-face interactions
Deliver accurate product information and recommend suitable solutions based on customer requirements
Process orders, including invoicing, picking, packing, and dispatching goods with a high degree of accuracy and efficiency
Conduct regular stock counts and maintain organised warehouse systems
Inspect products for quality and accuracy, ensuring high standards are maintained
Process incoming deliveries and prepare outbound shipments
Safely operate forklifts (license required), pallet jacks, and other warehouse equipment
Maintain clean, organised, and secure work workplace
About you
Experienced in responding to customer sales enquiries and providing exceptional customer service
Confident in delivering accurate product information and recommending suitable solutions based on customer requirements
Proficient in processing orders, including invoicing, picking, packing, and dispatching goods
Physically fit and capable of safely handling and lifting products weighing up to 30kg on a regular basis
Robust communication skills and excellent attention to detail
Commitment to maintaining high standards of customer satisfaction
Forklift license required
About us Ambassador Industrial is a market leader in the Australian and Asia Pacific industrial rubber and plastic industry. With manufacturing facilities in Melbourne and Malaysia, warehousing in Melbourne and the Gold Coast, and a newly established facility in Forrestdale, Western Australia, we are entering an exciting growth phase in WA.