As a Customer Service Assistant, you'll be the first point of contact for our customers and aged care facility staff, ensuring prompt, friendly, and efficient service. You will support the pharmacy team in a specialist Aged Care Pharmacy.
Key responsibilities
Responding to customer queries via phone and email
Liaising with aged care facilities and other healthcare providers
Assisting with current resident admissions and data entry
Managing medication orders and tracking deliveries
Supporting administrative and clerical tasks as needed
About you
Excellent communication and interpersonal skills
A genuine interest in aged care and supporting vulnerable populations
Strong attention to detail and ability to multitask
Basic computer literacy and willingness to learn pharmacy systems
Previous experience in pharmacy,
customer service, or healthcare (preferred but not essential)
About us Optimal Medication Solutions is a Pharmacy with a difference in that we don't have the normal pharmacy retail distractions. We are a trusted and growing aged care pharmacy committed to delivering high-quality, personalised medication services to aged care facilities and their residents. Our team is known for its compassionate approach, accuracy, and solid customer relationships.
Benefits
Supportive and collaborative team workplace
Opportunities for training and development
Make a real impact in the lives of aged care residents
📌 Customer Service Assistant – Aged Care Pharmacy Full Time Myaree (Australia)
🏢 Optimal Systems Australia
📍 Australia
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