Job Description
Majestic Plumbing is a proudly WA-owned, award-winning leader in the Plumbing and Gas industry with over 40 years of experience. We deliver commercial maintenance, large-scale industrial and construction projects, and specialist services including advanced leak detection. Our success is built on quality work, strong relationships, and a supportive team culture.
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About the Role
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Due to continued growth, we're seeking a friendly, organised, and proactive Service Coordinator / Scheduler to join our Malaga-based team. Reporting to the Maintenance Manager, you'll be a key link between clients, technicians, contractors, and suppliers, ensuring service works are delivered efficiently and to a high standard in a fast-paced environment.
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Key Responsibilities
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Client & Job Coordination:
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Coordinate and schedule reactive and programmed maintenance works
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Act as the main point of contact for client service requests and enquiries
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Monitor job progress and maintain clear communication with clients and technicians
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Coordinate the rotating on-call roster for after-hours emergencies
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Assist with quoting, procurement, and
supplier/contractor
liaison
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Compliance, Systems & WHS:
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Maintain accurate job, staff, and contractor records in SimPRO and client portals
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Track licences, inductions, competencies, and compliance requirements
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Ensure SWMS, permits,



and site safety requirements are in place before works commence
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Act as the communication link for WHS requirements between clients and field staff
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Support audits, reporting, and continuous improvement initiatives
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Administration & Accounts Support:
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Assist with weekly invoicing and job close-outs
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Support the Accounts team with billing queries and aged debt follow-up
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Maintain accurate records, policies, and client documentation
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Provide general administrative and ad-hoc support to management
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Help monitor upcoming opportunities and operational improvements
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About You
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Experience in a service coordination, scheduling, or administration role (preferred)
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Background in a service-based industry such as plumbing, electrical, or HVAC is advantageous
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Strong communication skills with a customer-focused approach
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Highly organised with excellent attention to detail
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Positive, reliable, and able to work both independently and as part of a team
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What We Offer
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Permanent full-time role | Monday–Friday, 7:00am–4:30pm
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Market-competitive salary + company bonus + super + company mobile
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On-the-job training and ongoing development opportunities
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Supportive, family-oriented team culture with long-term stability
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Central Malaga location, social events, Friday lunches, and staff benefits

📌 Service Coordinator / Scheduler (Perth)
🏢 Majestic Plumbing
📍 Perth