Are you passionate about IT support and dedicated to delivering exceptional service? We are seeking experienced and customer-focused Desktop Support Technicians to provide vital technical assistance across various locations in South Australia. This is an exciting chance to utilise your troubleshooting skills, support diverse environments, and make a real impact in fast-paced corporate settings.
In this role, you will be the go-to expert for end-users, ensuring their computers, applications, and peripherals run smoothly. Whether resolving technical issues remotely or on-site, your expertise will help keep businesses operational and employees productive. If you're a proactive problem solver with excellent communication skills, this opportunity is perfect for you.
Key Skills and Qualifications
Proven experience in Desktop Support, Service Desk, IT Support or similar roles
Strong troubleshooting and problem-solving capabilities
Hands-on experience supporting Windows operating systems and common business applications
Knowledge of desktop hardware, laptops, printers and peripherals
Excellent communication and interpersonal skills
Customer-focused mindset with a professional approach
Ability to work independently and effectively as part of a team
Strong organisational skills to prioritise multiple support requests




Current Australian Driver's Licence and willingness to travel across South Australia
Nice to Have Skills
Knowledge of other operating systems such as MacOS or Linux
Experience supporting enterprise level IT environments
Relevant certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician
Experience with remote support tools and ticketing systems
Preferred Education and Experience
Demonstrated hands-on support experience in a corporate environment
Relevant IT qualification or diploma (desirable but not essential)
Previous experience supporting a geographically dispersed user base
Other Requirements
Valid Australian Driver's Licence and ability to travel to various client sites across South Australia
Professional, reliable, and customer-oriented approach
Desired Skills and Experience
Level 2 troubleshooting
network issue troubleshooting
customer service
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
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📌 Desktop Support (South Australia)
🏢 Paxus
📍 South Australia