Job Description
Job Description
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Front Desk & Concierge - Welcoming guests and supporting their stay through reception, concierge, porter and valet services.
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Crowne Plaza Club Lounge - An elevated and personalised experience for Club Lounge guests, including premium F&B; service.
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core Restaurant and Bar & The Deck - Locally inspired dining, relaxed shared plates and drinks showcasing the best of Tasmania.
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Meetings, Conferences & Events - Modern meeting spaces and a ballroom hosting everything from business events to celebrations.
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At Crowne Plaza Hobart, we are proud to share our local knowledge and deliver warm, genuine True Hospitality.
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What is the job?
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We are looking for a part-time Hotel Services Team Member to join our Front Office Team. You will welcome guests, share your knowledge of Hobart and help each stay run smoothly.
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Depending on experience, you may begin at Front Desk or in our premium Club Lounge, with opportunities to develop across Concierge, porter and valet services.
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Your day to day
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Front Office Operations - Welcome guests, complete check-ins and check-outs, manage guest accounts and assist with enquiries, reservations and requests. Assist with luggage, deliveries and valet parking, while sharing your knowledge of Hobart and Tasmania.
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Club Lounge Operations - Deliver warm and personalised service to Club Lounge guests, including setting up and maintaining F&B; presentations and ensuring the lounge reflects our premium standards.
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About the Employer
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Located in the heart of Tasmania's capital,



Crowne Plaza Hobart offers 241 modern guest rooms with views across the harbour, kunanyi/Mount Wellington or the city. Just moments from Salamanca Place and Constitution Dock, the hotel provides premium accommodation, dining and event experiences for both business and leisure travellers.
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About the Candidate
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We value attitude and potential. You are passionate about service, honest, humble, willing to help and keen to learn.
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A valid full driver's licence and confidence driving manual and automatic vehicles. This is an essential requirement.
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Full flexibility across a rotating seven-day roster, including mornings, evenings, weekends, public holidays and occasional night shift coverage.
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A valid Tasmanian RSA, or willingness to obtain.
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Strong communication, computer and customer service skills.
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A passion for Tasmania and sharing your local knowledge.
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Based in Hobart or already planning to relocate.
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Previous Front Office or customer service experience is welcomed but not essential. Experience in hotel Club Lounges, fine dining or premium F&B; environments will be highly regarded. We also value experience from sales,



premium retail and other luxury service environments.
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Opera or PMS experience and hospitality qualifications are advantageous but not required. Training will be provided.
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Applicants must hold valid Australian working rights for the duration of their employment. Employer-sponsored visa arrangements are not available for this position.
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Work Environment
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We give our people everything they need to succeed. Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. You'll be rewarded for your hard work with a range of perks that supports you throughout your IHG career journey:
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Free staff meal while on shift.
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Full uniform provided and laundered in-house.
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Discounted F&B; at core Restaurant and The Deck.
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Paid birthday leave.
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Enhanced parental leave.
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Some of the best employee discounts across IHG Hotels for accommodation, food and beverage.
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Access to our lifestyle platform - discounts at hundreds of retailers, corporate discounts, wellness & celebration hubs.
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Performance-based incentive opportunities, including rewards for IHG One Rewards enrolments and eligible room upselling.
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Supportive, high performing team, offering plenty of mentoring & coaching opportunities to develop your skills and career journey.
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IHG career milestone celebrations and transfer of leave entitlements as you move and grow with IHG.
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📌 Hotel Services Team Member - Crowne Plaza Hobart
🏢 Tasmania
📍 Hobart