Job Description
Responsibilities
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Inspire and energise the team to create memorable customer experiences
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Coach and empower staff in a collaborative service-focused environment
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Drive smooth boutique operations and lead by example in customer service and efficiency
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Motivate the team to achieve goals and celebrate group successes
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Engage customers using coffee passion, product knowledge, and sales skills
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Complete administrative and reporting tasks accurately
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Work a rotating full-time roster including late-night trading shifts and alternate weekends
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Requirements
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Experienced leader with retail or hospitality experience
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Ability to inspire, energise, coach, and empower teams
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Ability to ensure smooth boutique operations and deliver excellent service
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Passion for making a difference for people and the planet in a B Corp environment
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Strong attention to detail
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Ability to complete tasks and maintain memorable customer experiences
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High-impact sales skills and expert product knowledge
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Full working rights within the relevant location
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Willingness to undergo pre-employment checks, including health checks
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Core Competencies
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Demonstrates strong leadership in retail or hospitality environments, focusing on team empowerment, customer experience, and operational efficiency. Possesses high-impact sales skills and expert product knowledge to drive boutique success.
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Highest-signal resume keywords
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Retail Leadership
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Customer Experience Management
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Team Empowerment
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High-Impact Sales Skills
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Operational Efficiency
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ATS Optimization Keywords
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Hard Skills
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Sales Skills
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Product Knowledge
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Administrative Tasks
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Reporting Tasks
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Attention to Detail
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Soft Skills
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Inspiration
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Coaching
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Collaboration
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Motivation
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Industry Keywords
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B Corp Setting
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Boutique Operations
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Customer Service
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Hospitality Experience
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Retail Experience
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📌 Boutique Assistant Manager (Launceston)
🏢 Jobtailor
📍 Launceston