Job Description
Business Process Analyst 4impact•Brisbane, QLD, AU
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Lead end-to-end Hire-to-Retire process and value stream redesign
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Drive governance, process ownership and maturity uplift initiatives
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Shape future operating models, services and ways of working
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About the Opportunity
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4impact has partnered with a leading organisation in the community services and not-for-profit sector undertaking a significant enterprise-wide transformation focused on employee experience, operational excellence, business design and technology enablement.
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We are seeking an experienced Business Analyst - Process Transformation to play a critical role within a major People Experience Transformation Program, helping redesign and modernise the end-to-end Hire-to-Retire lifecycle while uplifting organisational process maturity and governance capability.
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Business Context
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Our client is entering a pivotal period of change following a recent separation from its parent organisation and the establishment of a more independent operating environment.



The organisation has also recently appointed a recent Chief Information Officer who is leading the development of a contemporary technology and transformation capability.
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Key Responsibilities
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Lead workshops to document current-state business processes and service delivery models
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Facilitate future-state design sessions with stakeholders across the business
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Develop high-quality BPMN process maps, swimlane diagrams and value stream artefacts
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Identify process inefficiencies, risks, control gaps and improvement opportunities
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Support end-to-end value stream mapping and redesign activities
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Establish standards for process documentation, ownership and ongoing management
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Facilitate workshops, working groups and design sessions
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Support business readiness, organisational change and transformation activitiesEnsure process outcomes transition effectively into future-state delivery streams and technology initiatives
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Client interviews are scheduled to commence from 11 September onwards.

📌 Business Process Analyst (Queensland)
🏢 4impact
📍 Queensland