Job Description
At New Growth Care Group, we do things differently.
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We're human-centred, hands-on, and deeply committed to both the people we support and the team who make it possible. We don't just process the paperwork behind our people; we build the team that makes the work possible.
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We are currently recruiting our first HR Generalist to join our Head Office team in Bentleigh East.
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About the Opportunity
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Full-time, ongoing | Bentleigh East Head Office | Reporting directly to our CEO
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You will be our people function. All of it
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Close to 50 people, 2 beautiful SIL homes, a growing community team and Support Coordination
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Manage 2 direct reports
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A direct line to the CEO, and the authority to actually change things
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Happy for this to be done from another state if that suits you better
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Finding and Keeping Good People
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Own recruitment end to end: writing the ad, screening, group interviews, references, offers
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Design an induction that means a new starter arrives ready to work rather than waiting to be told what happens next
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Build the pathway that takes a support worker to a senior or supervisory role, so our next leaders come from inside
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Own why people stay, and be honest with us about why they leave
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This suits someone who has watched good people walk out the door for reasons that were fixable.
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Performance and Development
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Run the performance and supervision cycle, and keep it actually running
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Coach our managers through the conversations they are avoiding
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Own our learning platform, allocate what people need, and track whether they finished it
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Tell the CEO where we are thin before it becomes a problem
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Perfect for someone who thinks performance management is a monthly habit, not an annual event.
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Award, Pay and the Fine Print
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Be our answer on the SCHADS Award, and the Nurses Award where it applies
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Get pay classification right at engagement and at every role change
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Take payroll queries off our Finance Manager, and be a backup to payroll when they are away
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Handle employee relations day to day, with an external adviser on hand for the hard ones
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This is ideal for someone who can give a manager a straight answer on an award question and stand behind it.
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Systems, Automation and Better Process
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Own Employment Hero as our system of record, including the parts nobody has configured yet
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Automate induction, probation, reviews and compliance so they trigger on their own instead of living in somebody's head
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Redesign a process when it breaks, with the person who owns the work, then check it actually took
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Give the leadership team a workforce report they can make a decision from
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If you have ever wanted to rebuild an HR platform properly instead of working around it, this is that job.
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Our Clients
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Be the point our clients and families deal with, and own a question through to an answer
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Record and manage feedback and complaints properly, so we learn from them rather than survive them
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Support our clients through intake alongside the team delivering the service
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What We're Looking For
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Generalist HR experience across recruitment, employee relations, performance and employee records in the one role
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Award interpretation in a shift-based workforce, SCHADS preferred
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Someone who builds and configures an HR platform rather than only administering one
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A track record of designing a people process, rolling it out, and confirming it was adopted
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Experience running a performance and supervision cycle to schedule
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Sound working knowledge of the Fair Work Act and the National Employment Standards, including casual and part time obligations
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Able to turn workforce data into something a leadership team can act on
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Good judgement on what to elevate and what to just decide
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Disability, aged care or health experience, Employment Hero and Lumary all highly regarded
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Essential Requirements
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Relevant tertiary qualification in human resources or business, or equivalent senior generalist experience
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NDIS Worker Screening Check / WWCC
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NDIS Worker Orientation Module
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Driver's licence & reliable vehicle
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Full working rights in Australia
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Why New Growth Care Group?
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A direct line to the CEO and real authority from day one
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Small enough that you will see your work land, big enough that it matters
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Flexibility on where you work from, including interstate
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Clear leadership and strong internal communication
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Beautiful, high-quality SIL homes
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A genuine team culture
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Work that is structured, accountable and meaningful
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We pride ourselves on building our team intentionally. The right personality match matters just as much as experience.
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If you want to build a people function properly, from the ground up, in a business small enough to let you do it, we would love to hear from you.
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Follow us on social media to see what working at New Growth really looks like.

📌 Hr Generalist (Victoria)
🏢 New Growth Group
📍 Victoria