Care Tech Contact Centre Manager -- Hybrid Role (New South Wales)

Care Tech Contact Centre Manager -- Hybrid Role (New South Wales)

10 Sep
|
Mable
|
New South Wales

10 Sep

Mable

New South Wales

Job Description
HomeMade, part of the Attain Healthtech Group, seeks a Contact Centre Manager to oversee daily operations and drive continuous improvement. You will partner with the Head of Operations to improve processes, policies and the customer experience, using data-driven insights to deliver high-quality outcomes aligned with our mission and values.
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You will lead a team of customer service representatives, coach Team Leaders, monitor KPIs and implement strategies to meet SLAs while leveraging AI and

📌 Care Tech Contact Centre Manager -- Hybrid Role (New South Wales)
🏢 Mable
📍 New South Wales

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