Job Description
Full Time | $85,000 – $95,000 + super + on-call allowance
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Are you highly organised, confident managing people, and passionate about keeping operations running smoothly?
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Traffic Force is looking for an Operations Supervisor to help drive the day-to-day performance of our workforce and operational activities.
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Based in Perth, this is a people-focused operations role that combines workforce planning, rostering, scheduling, performance management, compliance monitoring, investigations and operational administration across our Perth and Bunbury teams.
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About Traffic Force
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Traffic Force is a proudly Western Australian-owned traffic management company with 20 years of experience delivering safe, reliable services across WA.
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We pride ourselves on strong leadership, high standards, continuous improvement and putting safety first in everything we do.
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What you'll be doing
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Workforce Coordination & Scheduling
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Coordinating daily rosters and workforce scheduling
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Ensuring all shifts are appropriately resourced
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Managing workforce changes and operational requirements
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Supporting leave planning and workforce availability
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People & Performance Management
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Monitoring attendance, punctuality and workplace performance
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Having difficult conversations when standards are not met
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Managing performance concerns and documenting outcomes
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Conducting coaching, mentoring and performance improvement discussions
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Supporting recruitment and onboarding activities
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Compliance & Administration
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Maintaining accurate operational records and documentation
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Ensuring operational processes are followed consistently
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Reviewing and processing operational paperwork
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Using company systems and Microsoft Office daily
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Preparing reports and documenting investigations
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Safety & Operational Oversight
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Conducting worksite audits and observations
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Investigating incidents and identifying improvement opportunities
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Monitoring compliance with company standards and procedures
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Supporting secure and efficient daily operations
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Visiting sites when required to provide operational support and leadership
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What we're looking for (Must-haves)
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To be successful in this role, you must be able to demonstrate:
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At least 2 years' experience supervising and leading 20+ people.
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Previous experience working in either the construction, logistics, retail or hospitality industry.
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Demonstrated experience implementing day to day incident reporting and investigation processes, including implementation of
corrective/preventative
actions.
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Demonstrated experience leading and developing teams to meet service delivery standards.
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Strong digital literacy with demonstrated experience using software within the Microsoft suite (eg. Outlook, Word, Excel, Copilot etc.).
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Demonstrated strong communication skills (both written and verbal) and the confidence to the first point of call for a variety of people on a daily basis. You will also be required to document communications in writing across various systems daily.
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Demonstrated strong logical thinking and creative problem-solving skills. We are looking for someone who approaches challenges with a clear, structured, and analytical mindset and can "think outside the box" to generate innovative and well-reasoned solutions.
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Ability to participate in a rotating on call roster (one weekend every 8 weeks + 2 mid‐week nights per month).
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If you're someone who enjoys solving problems, keeping people accountable, improving performance, and ensuring processes are followed, we'd love to hear from you.
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Tickets / licences
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White Card (or willingness to obtain)
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MRWA accreditations (BWTM, TC, WTM) or willingness to complete training
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What we offer
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$85,000 – $95,000 + super + on call allowance
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Paid, industry specific training and development
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Clear pathways into higher operations roles
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Supportive Operations team
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Lifestyle
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Consistent hours – ******** Monday – Friday
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Minimal on call – you will follow clearly planned on call roster
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Positive annual leave culture – you don't come back from leave to a mess!
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Flexibility – realistic flexibility is supported
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Stable full-time employment and a practical, hands ‐ on environment
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We Welcome Everyone
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We encourage applications from Indigenous Australians, people with disabilities, individuals from diverse backgrounds, and LGBTIQ+ candidates.
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Previous applicants need not apply.
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Only applicants with the legal right to work in Australia will be considered. Shortlisting will commence immediately. Only shortlisted candidates will be contacted. Previous applicants need not apply.

📌 Operations Supervisor (Bunbury)
🏢 Traffic Force
📍 Bunbury