Payroll Support Officer
Clerk Grade:
3/4
Salary Range:
Base salary starting at $84,659 - $92,701 plus superannuation
Employment Type:
Multiple Full-Time, Ongoing work
Location:
Parramatta - Hybrid
opportunity.
In-office requirement 2-3 days a week as a minimum, which could be
subject to change based on applicable DCS workplace policies.
Application Closing:
22
September **** [10:59am]
Initially this role will require in-office training for 4-6 weeks, the role can
become hybrid with a 5-day fortnight in the office after this training period.
Flexible working options available
About Us
Department of Customer Service (DCS) transforms the way NSW
Government agencies interact with customers.
We are passionate about putting
the customer at the centre of everything we do and adopting recent technologies to
make Government work better.
DCS is a service provider and regulator, focusing
on delivering first-class customer service, digital transformation, and
regulatory reform to create better outcomes for the people of NSW.
About the team
Government Shared Services (GSS) is a new division
in DCS that is leading the way in streamlining processes and transactional
shared services to allow our people to better focus on their customers and
delivering their services.
We are developing and delivering a roadmap
to leverage technology, streamline processes, replace legacy systems and
deliver a consistent experience to more than 100+ agencies across 8 NSW
Government Departments.
What you will do
Provide high-quality payroll processing in compliance with award, taxation, legislative and audit requirements to facilitate the payment of current employee entitlements.
Provide quality customer service,



internally in the department and externally to customers and stakeholders
Manage day to day workloads to ensure completion of tasks within agreed timeframes
Assist seniors and team leaders with complex requests as directed
About You
The successful candidate must demonstrate
strong capabilities in:
Previous experience working in a large payroll team
An understanding of Government awards
A strong attention to detail
Good communication skills, both written and verbal
Experience using MS Office products
Previous experience using SAP and ServiceNow
What we need from you
An up-to-date CV (max 5 pages) and a cover
letter (max 2 pages) outlining how your knowledge, skills and experience are
aligned to the role.
In your cover letter please share your motivation for
applying for this position and your relevant skills.
Please note that assessments will be
conducted for this role.
This involves submitting your application for review,
an interview, workplace assessment and reference checks.
A talent pool may be created from this
recruitment action for future temporary or ongoing vacancies in roles with
similar capability requirements
Salary Grade XX, with the base salary for this role starting
at 87,199 base plus superannuation
Click
Here
to access the Role Description
.




For enquiries relating to recruitment please
contact Kylie Makkink via ******.
Visit the
Capability Application Tool
to prepare for the recruitment process by
accessing
practice application and interview questions based on the focus capabilities
listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months.
The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date:
Careers at Department of Customer Service
A career at the Department of
Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform
that benefits people across NSW.
We are focused on delivering excellent customer service, digital
transformation, and regulatory reform.
Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace
The strength of our workforce lies in its diversity and embracing
difference, while the key to our success is leveraging the contributions of employees with different
backgrounds and perspectives.
You can view our full diversity and inclusion statement
here
.
We provide adjustments to the recruitment process for candidates, including individuals with disability.
If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on ************ or
******
.
For more information, please visit
Information
on some of the different types of disabilities
Information on adjustments
available for the recruitment process

📌 Payroll Support Officer (New South Wales)
🏢 the original
📍 New South Wales