04th September, ****
The Organisation
This State Government department plays an instrumental role in developing and managing Queensland's infrastructure.
It is dedicated to providing Queenslanders with better, safer and more sustainable places to live, learn and work.
The Role
This department is seeking a Business Support Officer to join their team on an 8-week contract, supporting the Aged Work Order Project.
This is a customer-focused position involving regular outbound calls to contractors and customers, alongside data entry and general administrative support.
Key responsibilities will include:
Making outbound calls to contractors and customers regarding aged work orders
Responding to enquiries and providing transparent, professional customer service
Liaising with internal and external stakeholders to obtain information and progress outstanding matters
Completing high-volume data entry and maintaining accurate records




Following up outstanding actions and escalating delays or issues where required
Supporting the wider team with general administrative and project-related tasks
Your Profile
Previous customer service and/or call centre experience
Confident making a high volume of outbound calls to customers and contractors
Strong data entry skills with excellent accuracy and attention to detail
Clear and professional written and verbal communication skills
Strong stakeholder engagement skills with a friendly and approachable communication style
Ability to research information, use sound judgement and confidently problem-solve
Proactive approach with the ability to seek clarification, manage priorities and communicate potential issues
Previous QLD State Government experience will be highly regarded
To Apply:
If you would be interested in applying, please apply via our website:

📌 Business Support Officer (Brisbane)
🏢 Abacus Human Capital
📍 Brisbane