Please note that rosters are predetermined.
Before
applying
please ensure you are available to cover the following roster:
Monday 9.30am-2pm
Tuesday 9.30am-4pm
Wednesday 9.30am-4pm
Thursday 9.30am-2pm
Friday 9.30am-2pm
Do work
that matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
We've
been serving our local communities for over 100 years, with market-leading products,
services
and technology.
What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement.
Working with us in RBS means
you'll
positively
impact
our customers'
lives, and
be there for them when they need us
.
See yourself in our team
As a Customer Service Representative in our
Endeavour Hills
Branch
you'll
be:
Responding to customers transactional banking needs, delivering a seamless customer experience
Processing transactions including deposits, withdrawals, bank cheques, transfers &
CommFX
Completing financial health checks to assess customers' needs,
identify
any changes or needs for specific products or services
Assisting with Cash/ATM procedures
Educating and
demonstrating
of our in-branch technology and digital banking options for customers
Adhering to the Bank's processes and procedures, including accurately reconciling transactions,



reviewing customers' financial positions & championing our strong risk culture
We're
interested in hearing from people who have:
A genuine passion for Customer Service and are looking to kick-start your career in Banking with this entry-level position
A genuine interest in improving the financial wellbeing and lives of our customers
The ability to ask the right questions, respond to customers' needs and refer them to the relevant team members
in order to
better serve their needs
Excellent communication skills & willingness to contribute to a collaborative culture
Ability to work in a busy,
commercial
and driven retail setting whilst seeing the big picture for customers and providing them with holistic solutions
With us,
you'll
help customers make the right financial decisions and achieve their dreams.
If this role sounds like the perfect
fit
then
we'd
love to hear from you.
Apply today!
'Aboriginal &/or Torres Strait Islander people encouraged to apply'
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply
through
Sidekick
to submit a valid application.
We're keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users.
We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on ************.
Advertising End Date: 15/09/2026

📌 Customer Service Representative - Endeavour Hills (Melbourne)
🏢 Commonwealth Bank Of Australia
📍 Melbourne