Description
We currently have an opportunity for a
Service Delivery Partner Management Support Officer
in Perth.
Join our Government & Integrated Facilities Management, Housing team and play a key role in supporting Service Delivery Partner onboarding, communications, performance reviews and network management.
Reporting to the
SDP Performance Manager
, you'll help strengthen contractor administration, stakeholder engagement and service delivery outcomes.
What You'll Do
This role offers a broad scope, with key responsibilities including:
Coordinate SDP onboarding, inductions, system access,
mobilisation
and offboarding activities.
Support SDP communications, forums, workshops,
meetings
and stakeholder engagement initiatives.
Schedule performance reviews, distribute supporting
information
and maintain action registers.
Monitor
licences
, insurance, accreditations,
certifications
and other compliance requirements.
Prepare reports, meeting minutes,
correspondence
and documentation for customer and governance reviews.
What You'll Bring
Experience in administration, coordination, contract
support
or business support.
Solid
organisational
skills with the ability to manage competing priorities and deadlines.
Experience maintaining accurate records, registers, compliance
documentation
and business systems.
Excellent written and verbal communication skills, with
confidence
building stakeholder relationships.
Proficiency in Microsoft Office, including Excel, Word,
Outlook
and Teams.
More than anything, you'll bring a strong work ethic, a positive
attitude
and a commitment to delivering high-quality outcomes for our clients.
You will be collaborative,
responsive
and detail-focused, taking ownership of your responsibilities while identifying practical opportunities to improve processes and service delivery.
Why Downer?
Downer plans,



creates and sustains essential public services across Australia and New Zealand.
From hospitals to data
centres
and
defence
partnerships, we manage critical infrastructure that keeps communities thriving.
What It Means to Belong at Downer
We're proud of our high-performance culture and commitment to diversity, offering:
Training and development to support and diversify your career.
Real opportunities to advance your career, with 30% of vacancies filled internally.
Perks@Downer
, including healthcare, retail and
car-purchase
savings.
An Employee Assistance Program providing professional support for you and your family.
You want your work to matter, and so do we.
With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds and ideas.
We know diversity makes us stronger, and we actively celebrate it through our commitment to inclusion and belonging.
We're committed to building a team that reflects the diverse communities we serve, and we welcome people of all ages, genders, sexual orientations, cultures,
abilities
and lived experiences.
We especially encourage applications from people whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples,
Maori
and Pasifika Peoples, veterans, people with disability and neurodivergent individuals.
Even if your experience doesn't align perfectly with this role, we'd still like to hear from you.
If it feels like the right fit, apply.
Potential counts, and so do you.
As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice and equitable access to opportunity, so you can do your best work and bring your whole self to it.
If you need support or adjustments through the recruitment process, just let us know.
We're here to help you put your best foot forward.

📌 Subcontractor Management Support Officer (Perth)
🏢 Downer
📍 Perth