Job Description
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Location:
Sydney, Australia
Experience:
12+ Years
Work Rights:
Australian PR / Australian or New Zealand Citizens only
Employment Type:
Permanent
Role Overviewn
We are seeking an experienced
Salesforce Solution Architect
to design and lead end-to-end Salesforce transformations across
Information Management, Integration & Data Architecture, and Multi-Cloud solutions
.
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The ideal candidate will have strong experience in large-scale Salesforce implementations, enterprise architecture, complex integrations, up-to-date UI technologies, and emerging
GenAI / Agentic AI capabilities
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Key Responsibilitiesn
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Design scalable end-to-end Salesforce solutions aligned with enterprise architecture and organisational strategy.
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Lead
Integration, Data Architecture and Multi-Cloud
solution design.
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Develop high-quality Solution Architecture and Low-Level Design artefacts covering architecture principles, integration patterns, data models, risks, constraints and recommendations.
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Collaborate with
Business, Enterprise Architecture, IT, Developers, Designers and Testers
to drive solution decisions.
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Guide Technical Delivery teams, review designs and provide technical troubleshooting support.
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Design solutions for large-scale Salesforce environments involving
high-volume transactions, high availability, complex integrations and customer lifecycle platforms
.
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Provide hands‐on technical guidance across
Apex, LWC, LWR, JavaScript, data modelling and Salesforce design patterns
.
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Recommend appropriate
Low-Code vs Pro-Code
approaches based on business and technical requirements.
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Lead user journey preparation, user story reviews, fit-gap analysis and solution design.
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Evaluate and recommend suitable
Salesforce AppExchange products
.
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Manage stakeholder expectations and negotiate solutions with customers and SI partners.
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Support RFP analysis,



proposals, demos, POCs and pre‐sales activities.
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Drive adoption of
GenAI and Agentic AI
capabilities within Salesforce solutions.
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Must-Have Skillsn
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12+ years of experience
in Salesforce / CRM technology.
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Salesforce Certified
Application Architect and System Architect
certifications.
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Extensive experience in
Salesforce Lightning Development and LWR Sites
.
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Strong
Apex, JavaScript, LWC and Trigger Framework
expertise.
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Strong Salesforce
Integration and Data Architecture
experience.
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Experience with
Service Cloud Voice, New-Gen Omni-Channel and Digital Engagement
including Chat, SMS, Voice and WhatsApp.
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Strong understanding of
Low-Code vs Pro-Code
methodologies.
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Experience architecting large-scale, highly integrated and high‐availability Salesforce solutions.
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Strong communication, presentation, collaboration and complex problem‐solving skills.
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Design Thinking mindset
.
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Good to Haven
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Marketing Cloud experience.
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Salesforce Certified Agentforce Specialist / Agentforce Innovator Badge
.
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Experience with
GenAI and Agentic AI
solutions on Salesforce.
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Experience in greenfield implementations and Salesforce enhancements.
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Strong knowledge of Salesforce DevOps, version control, environment and release management.
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Experience in
process re-engineering, requirements gathering and stakeholder management
.
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Pre‐sales experience including
RFP analysis, proposal creation, demos, POCs and defence presentations
.
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Key Competenciesn
Salesforce Architecture | Solution Design | Integration Architecture | Data Architecture | Multi-Cloud | Apex | LWC | LWR | JavaScript | Service Cloud Voice | Omni-Channel | Digital Engagement | GenAI | Agentic AI | Enterprise Architecture
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Important:
Candidates must have
Australian PR, Australian Citizenship, or New Zealand Citizenship
to be eligible.
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📌 Salesforce Solution Architect (New South Wales)
🏢 The HR Ally
📍 New South Wales