Job Description
$115,000 – $125,000 per year + bonus scheme
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MAMAS Dining Group is behind some of Melbourne's most recognisable hospitality venues: Hochi Mama CBD, Hochi Mama Richmond, Straight Outta Saigon, Kiss & Tell, Suzie Q , Windsor Wine Room and Spaghetti Club.
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Each venue has its own identity, team and way of doing things. What connects them is our expectation around great hospitality, strong leadership and venues that perform.
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As we continue to grow, we're looking for an experienced Area Manager who knows how to bring all three together. Someone who can walk into a venue, understand what's working, spot what isn't, and work alongside the leadership team to make it better.
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THE ROLE
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This is a hands-on multi-site leadership role working closely with our Venue Managers and wider leadership team.
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You'll have ownership of a portfolio of venues and be responsible for helping those businesses perform - commercially, operationally and culturally.
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Some days that means reviewing labour and venue performance with a VM. Others, it's coaching a leadership team, working through a staffing challenge, getting ahead of a busy trading period or simply being present in a venue and seeing firsthand what the guest and team experience actually looks like.
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You'll be responsible for:
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Leading and supporting Venue Managers across your portfolio.
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Driving venue performance across revenue, labour, COGS and turning budgets and KPIs into clear, practical actions for venue teams.
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Building strong, accountable FOH leadership teams and supporting succession and development.
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Maintaining consistently high standards across service, presentation and guest experience.
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Identifying opportunities to improve systems,



efficiencies and ways of working.
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Working collaboratively across Human Resources, Finance and Marketing.
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Ensuring our venues operate safely and meet their compliance obligations.
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Helping us successfully navigate the growth and evolution of the MAMAS portfolio.
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Most importantly, you'll know when to coach, when to challenge and when to roll up your sleeves and help!
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WHO WE'RE LOOKING FOR
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You've already led multiple hospitality venues and understand the realities of doing it well.
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You're comfortable moving between the numbers and the people behind them. You can talk P&L; and labour one minute, then sit down with a Venue Manager and have a meaningful conversation about their team, leadership or development the next.
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We're looking for someone with:
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Proven multi-site leadership experience within hospitality
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Strong commercial and financial acumen with experience managing budgets, labour, COGS and venue performance
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A genuine ability to coach and develop Venue Managers and emerging leaders
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High operational standards and an eye for the details that affect the guest experience
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Strong communication and the confidence to have clear, constructive conversations
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The ability to bring structure and accountability without losing the personality that makes hospitality excellent
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And importantly, you genuinely like being in venues and around hospitality people.
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WHY MAMAS?
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We're growing, but we want to grow well. That means investing in our people, strengthening our venue leadership and creating clearer pathways for great operators to build long-term careers with us.
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You'll join a leadership team where you can have genuine influence over how our venues operate and how our people develop.

📌 Area Manager (Victoria)
🏢 Mamas Dining Group
📍 Victoria