Job Description
OneBridge is a small, social enterprise nurse led health service, working with people experiencing homelessness as well as providing care for Support at Home programs. Your role is to lead OneBridge's day-to-day operations and translate its strategy into safe, reliable and financially sustainable services. The COO provides executive leadership across people, service delivery, systems and performance, supporting OneBridge's nurse-led model and commitment to health equity for people experiencing homelessness, poverty and barriers to care.
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Key responsibilities
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Lead operational planning and delivery across OneBridge's services, ensuring appropriate staffing, resources and continuity
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Lead and support teams, setting transparent expectations and strengthening capability, accountability and workplace culture
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Manage operational budgets, resources and contract delivery in collaboration with the CFO and relevant leads
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Ensure quality, safety and risk requirements are implemented, working closely with clinical and governance leaders
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Oversee organisational systems, performance reporting and improvement informed by service data and participant feedback
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Lead implementation of approved service growth and maintain effective operational relationships with partners and funders
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Provide clear advice to the Managing Director, exercise delegated authority and elevate significant risks or decisions outside delegation
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About you
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Demonstrated senior operational leadership
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Strong people management and financial judgement
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Effective planning, communication and problem-solving
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Ability to turn strategy into results
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Commitment to equitable, culturally safe care and OneBridge's social purpose
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Health systems knowledge or experience, including a nursing, medical or health-service management background (desirable)
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Experience in community services, primary health care or social enterprise (desirable)

📌 Chief Operating Officer (Queensland)
🏢 OneBridge
📍 Queensland