Job Description
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Rewarding long term career for a committed, performance driven professional
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City location with close proximity to public transport
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Collaborative and supportive culture
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The Organisation
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Adelaide Venue Management (AVM) is South Australia's leading provider of venue management services. It is responsible for operating three of Adelaide's most iconic venues: Adelaide Convention Centre, Adelaide Entertainment Centre, and Coopers Stadium, in addition to functions and events at The Drive.
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The Role
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We are seeking an experienced ICT professional to lead a small team and provide support for the Corporation in all aspects of ICT.
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Reporting to the IT Manager, the IT Technical Services Lead is a technical expert that is a mentor, and a facilitator, helping the IT team navigate challenges, ensuring the successful completion of projects, tasks, and overall team performance.
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We thrive in an in-office setting, where we work closely together. Our office is at the heart of everything we do, it's not just where we work, it's where our product comes to life.
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Key Responsibilities
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Lead, mentor, and motivate the IT Team to achieve efficient outcomes
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Provide technical guidance and support to the IT Team and assist with removing technical roadblocks
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Providing telephone and customer-facing IT support
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Managing support requests in the IT service desk ticketing system
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Testing and deploy updates to software, servers, and hardware
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Skills you will bring to the role
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Experience in a role delivering IT services and team, ideally in a medium to large business environment.




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High level of diverse IT skills, knowledge and experience
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Strong methodical approach to problem solving
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Ability to positively influence others to achieve results that are in the best interest of the organisation.
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Outstanding verbal and written communication skills.
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Experience supporting hybrid identity and on-premises Active Directory integration
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Working knowledge of Microsoft 365 security, compliance, and endpoint management
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Experience configuring and troubleshooting switching and routing in a multi-site environment
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Why you'll love working with us:
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Great team culture and supportive environment
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Training and development opportunities
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Salary dependent on experience
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Prime CBD location, close to public transport & the vibrant Riverbank precinct
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Discounted CBD car parking when on shift
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Supplied and laundered uniform at no cost
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20% discount off Food & Beverage at Home Ground Restaurant & Bar when working
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State government superannuation and salary sacrifice opportunities
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Volunteer opportunities with our community partners
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Annual AVM Conference and Awards to communicate, celebrate and reward
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Pre-employment requirements: Appointment to this role is subject to the satisfactory completion of a pre-employment medical assessment and a National Police Check.
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Position Description - PD - IT Technical Services Lead - May 25.pdf (150 kB)
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Adelaide Venue Management is an Equal Chance Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

📌 It Technical Services Lead (South Australia)
🏢 Adelaide Convention Centre
📍 South Australia