Job Description
VACANCY NOTICE – IT SYSTEMS OFFICER – VIRGINIA
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Zerella Fresh is one of Australia's largest grower and packers of Carrots, Onions and Potatoes supplying Australia's leading supermarket chains plus independents and exports.
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We are currently seeking a motivated IT Systems Officer to join our team on a full‐time permanent basis, supporting operations at our IT operations from our Head Office in Virginia, South Australia.
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As a valuable member of our team, this position will play a vital role in the success of our IT services. If you are reliable, energetic and have a passion for IT we would love to hear from you.
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The ideal candidate will be self‐motivated, able to work both independently and as part of a team. Reporting directly to the IT Systems Administrator you will be supporting an expansive farm environment.
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Zerella Fresh is an approved employment sponsor and we are happy to consider candidates who require sponsorship for this role.
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Duties include:
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Diagnose and resolve hardware, software, network, connectivity and user‐access issues.
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Assist with password, authentication and access‐related issues.
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Assist users with various software applications in use across the business.
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Assist employees with system functionality, access and basic troubleshooting.
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Prepare, deploy, and maintain end user devices (laptops, desktops, tablets, printers etc.).
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Maintain an accurate register of IT hardware, software and associated assets.
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Coordinate repairs, replacements, warranties and equipment servicing where required.
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Create, configure and maintain user accounts, access permissions, email accounts and system profiles.
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Manage employee onboarding and offboarding IT requirements, including account creation, equipment allocation, access changes and account deactivation.
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Manage end user device patching, software installations and device lifecycle.
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Assist with the operation and maintenance of the organisation's computer networks, wireless networks, internet connections and telecommunications systems.
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Support reliable connectivity for remote and geographically dispersed agricultural operations.
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Assist with testing and deployment of current IT systems and applications.
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Monitor and report suspected cybersecurity incidents, phishing attempts, unauthorised access or other security concerns.
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Assist with monitoring and maintaining IT backup processes.
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Maintain accurate IT documentation, including equipment registers, system information, procedures and user guides.
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Provide operational support to the IT Systems Administrator as required.
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All other requirements as directed to achieve business objectives.
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Requirements:
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Relevant qualifications in IT or equivalent relevant work experience.
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Advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook).
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Demonstrated understanding of LAN and WAN infrastructures.
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A basic understanding of Windows Server, Active Directory User Management, Windows 11, smartphones, and tablets (Windows / Apple iOS / Android), Microsoft 365 (Exchange Online, Entra, SharePoint etc)
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Scripting / Development skills an advantage (PowerShell, Python, SQL etc)
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Data analysis skills an advantage (SQL, Excel, Power Query)
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Commitment to ongoing learning and a strong work ethic.
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Strong organisational skills, ability to problem‐solve and work under pressure.
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Ability to work both independently and as part of a collaborative team
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Commitment to delivering team goals and the drive to be successful.
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Full/unrestricted driver's licence (essential).
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📌 It Systems Officer (South Australia)
🏢 Zerella Holdings
📍 South Australia