Complex Care & Resolution Specialist (New South Wales)

10 Sep

Optus Enterprise

New South Wales

10 Sep

Optus Enterprise

New South Wales

Job Description
Optus is seeking a Specialist Care Consultant to coordinate sensitive and complex customer cases from start to finish, collaborating with experts, leaders and external stakeholders to investigate concerns and negotiate outcomes.
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You will operate in a 24/7 specialist support setting, handling cases related to vulnerability, with shifts including day, evening, overnight, weekends and holidays. Hybrid work options apply after six months.

📌 Complex Care & Resolution Specialist (New South Wales)
🏢 Optus Enterprise
📍 New South Wales

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Complex Care & Resolution Specialist (New South Wales)

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