Job Description
Experienced Automotive Warranty Administrator
n
Are you a detail-oriented administrator with a knack for organisation and a love for process?
n Do you want to be part of a high-performing service team where your work is recognised and valued?
n
We're on the lookout for a dedicated Experienced Warranty Administrator to join our growing team at Blackburn Kia, Nissan & GWM. This is a rare opportunity to work within one of Australia's leading dealership groups - Autopact - with a clear pathway for career development and long-term stability.
n
A competitive remuneration package based on experience
n
Staff discounts on vehicles, finance, and servicing
n
Access to discounted health insurance and our Employee Assistance Program (EAP)
n
A supportive and experienced leadership team that values growth and development
n
Ongoing training opportunities with a focus on skill-building and career progression
n
Referral bonus opportunities
n
A friendly, team-oriented culture within a national automotive group
n
Your responsibilities will include:
n
Submitting warranty claims for multiple manufacturers
n
Reconciling claim payments and closing repair orders in the internal system
n
Keeping the warranty register up to date
n
Assisting the Service Department with end-to-end warranty claim processing
n
Our ideal candidate will have:
n
Strong data entry and computer literacy skills
n
Excellent verbal and written communication
n
A problem-solving mindset with the ability to work independently
n
Experience with ERA (Pentana) is highly regarded
n
Previous warranty processing experience is a bonus - but not essential
n
A sharp eye for detail and a general understanding of vehicles will also be advantageous
n
Blackburn Kia, Nissan & GWM is part of the Autopact Group, where excellence drives our 29 dealerships along the eastern seaboard, representing 37 of Australia's top vehicle brands.
n
Our overarching mission echoes through every interaction: For everyone to Drive Away Happy, every time. This commitment isn't just for our customers; it extends to our dedicated employees, trusted suppliers, and everyone connected with our thriving automotive community.
n
At Autopact Group, diversity is celebrated, and equal opportunities are provided to all. Join us in our commitment to creating a supportive and inclusive workplace where everyone can thrive.
n
Your application will include the following questions:
n
n
Which of the following statements best describes your right to work in Australia?
n
How many years' experience do you have as a Warranty Administrator?
n
Do you have data entry experience?
n
Do you have a current Australian driver's licence?
n
n
Across our 35 dealerships along the eastern seaboard we represent 41 of the top vehicle brands in Australia, covering each of the volume, premium and luxury categories. We offer a range of services, including recent and used vehicle sales, service, parts as well as vehicle finance and insurance.