Job Description
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Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog refinement, and release planning.
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Serve as the primary link between business stakeholders and technical delivery teams, ensuring clear communication and alignment of priorities.
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Lead the planning, execution, and delivery of Duck Creek implementation projects across Policy, Billing, and Insights platforms.
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Work closely with Product Owners and business stakeholders to define project scope, delivery objectives, and implementation roadmaps.
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Coordinate cross-functional teams including Business Analysts, Configurators, Developers, QA Engineers, Architects, and support teams.
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Track project progress, manage dependencies, and proactively identify and resolve delivery risks and issues.
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Ensure project milestones, sprint commitments, and release schedules are achieved in accordance with agreed timelines and budgets.
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Support backlog management activities, ensuring requirements are well-defined, prioritised, and ready for development.
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Drive continuous improvement initiatives across Agile processes, delivery practices, and team performance.
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Facilitate stakeholder communications, project status reporting, and governance forums.
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Remove delivery blockers and foster a collaborative setting that enables teams to perform effectively.
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Monitor project metrics and team performance to drive transparency and predictable delivery outcomes.
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Support release planning, deployment activities, and post-implementation reviews to ensure successful business adoption.
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Promote Agile best practices while balancing business priorities, technical constraints, and delivery commitments. Skills & Experience
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Proven experience as a Scrum Master, Delivery Lead, Agile Project Manager, or Iteration Manager within large-scale technology delivery environments.
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Experience delivering projects involving Duck Creek Policy, Billing, Insights, or broader Duck Creek platforms .
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Strong understanding of Agile delivery methodologies including Scrum, Kanban, and hybrid delivery approaches.
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Experience managing end-to-end software implementation projects from planning through deployment and business adoption.
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Proven ability to coordinate cross-functional teams and manage complex stakeholder relationships.
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Strong facilitation skills with experience leading Agile ceremonies and delivery governance activities.
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Excellent communication skills with the ability to translate technical concepts into business-friendly language.
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Strong project planning, dependency management, and risk management capabilities.
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Experience working within insurance, policy administration, billing, or financial services environments.
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📌 Duck Creek Delivery Lead / Scrum Master - Cognizant (New South Wales)
🏢 OpenTalent
📍 New South Wales