Job Description
Do you want to shape the future of fintech and healthtech ? Energized by challenges and inspired by bold goals? Ready to elevate your career alongside driven and talented colleagues? If that sounds like you, explore a career at Alegeus today. Opportunity Happens Here .
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Employer Implementation Lead
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Join our team at Alegeus, where you'll experience unmatched opportunity and a culture that cares deeply about succeeding together. As an Employer Implementation Lead, you'll deliver exceptional service and optimize operations to make a real difference. We focus on enhancing our partner's experience, solving challenges creatively, and building trust with our partners. Make an impactful contribution in a role that values operational excellence and partner relationships!
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OPPORTUNITY HAPPENS HERE - REALIZE YOURS
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Alongside the best and the brightest, you will regularly:
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Lead benefit onboarding projects (e.g., HSA, FSA, HRA), ensuring accurate documentation, timely updates, and successful milestone completion while fostering strong employer relationships.
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Ensure smooth transitions to service , maintaining high client satisfaction, mitigating risks, and confirming successful fund transfers and asset reconciliation.
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Monitor and manage internal ticketing queues , resolving issues within established service level agreements (SLAs).
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Identify and address operational inefficiencies , recurring issues,



and automation opportunities through cross-functional collaboration.
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Support escalations and special projects , contributing to department-wide initiatives and client-specific workstreams as needed.
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Champion a culture of accountability and innovation , delivering seamless, success-focused experiences that empower employers to serve their people confidently.
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ESSENTIAL SKILLS FOR CREATING A LASTING IMPACT
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Alegeus colleagues are known as problem-solvers, risk-takers, and innovative thinkers. As a Employer Implementation Lead, these skills are essential for success:
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Abilities: Skilled in leading and speaking on behalf of teams or business initiatives; detail-oriented and organized with proficiency in Microsoft Excel, Outlook, Project, Word, Visio, and PowerPoint; effective in managing client relationships and collaborating across departments.
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Experience: 3+ years of relevant skilled experience preferred; background working with employer groups and third-party administrators; familiarity with health insurance and consumer-directed benefits (HRAs, HSAs, FSAs) highly preferred; exposure to project management methodologies such as Six Sigma, Lean, or PMBOK is a plus.
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Education: Bachelor's degree or equivalent practical experience in a related field preferred.
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Location : 25% Hybrid in Maitland, FL
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BECAUSE WE CARE, WE OFFER:
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A flexible work environment
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Competitive salaries, paid vacation, and holidays
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📌 Employer Implementation Lead - Alegeus (New South Wales)
🏢 OpenTalent
📍 New South Wales