10 Sep
|
EstimateOne
|
Victoria
10 Sep
EstimateOne
Victoria
EstimateOne Pty Ltd is seeking a Senior Customer Experience & Retention Lead in Melbourne to guide our CX team and deepen relationships with builders, subbies and suppliers.
You'll own churn drivers, design retention initiatives and partner with Product, Marketing and RevOps to scale our customer experience.
As a player-coach, you'll balance hands-on customer work with strategic leadership, turning insights into actions that improve CSAT and reduce avoidable churn while expanding adoption of our
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📌 Customer Experience & Retention Leader (Player‐Coach) (Victoria)
🏢 EstimateOne
📍 Victoria