Job Category: Call Centre (Customer Service)
Join the **** Auscontact NSW Contact Centre of the Year!
NobleOak is a high-growth challenger brand in the life insurance industry, committed to helping Australians protect what matters most.
With around 180 employees, our purpose is simple: to build and protect Australian wealth with integrity.
NobleOak was proudly recognised as the **** Auscontact NSW Contact Centre of the Year, reflecting our commitment to exceptional customer experiences and a strong team culture.
We're currently seeking
three Client Support Specialists
to join our Client Services team:
2 x 12-month parental leave contract
If you're passionate about helping customers, solving problems and building trusted relationships, we'd love to hear from you.
Job Description
The Role:
As a
Client Support Specialist
, you'll help customers navigate important decisions about their insurance, providing support, guidance and solutions that deliver positive outcomes.
This is a role for someone who enjoys meaningful conversations, can think critically and takes pride in delivering outstanding service.
You'll work with customers to understand their circumstances, resolve concerns and ensure they feel supported every step of the way.
What You'll Be Doing:
Handling inbound and outbound customer interactions
Identifying solutions that meet customer needs
Building lasting customer relationships




Managing complex customer conversations with empathy and professionalism
Delivering positive customer outcomes while maintaining quality and compliance standards
Desired Skills and Experience
What You Bring:
Experience in customer service, contact centres, retention or support environments
Strong communication and relationship-building skills
Confidence handling challenging conversations
Strong problem-solving and negotiation skills
The ability to thrive in a fast-paced environment
Why Join Us?
Join an award-winning team
- Be part of the **** Auscontact NSW Contact Centre of the Year and learn from some of the industry's best customer service and sales professionals.
A culture people want to be part of
- Our success starts with our people.
We pride ourselves on creating a supportive, inclusive and team-oriented environment where everyone is encouraged to contribute, grow and succeed.
Purpose-driven work
- Every conversation has the potential to make a genuine difference by helping Australians protect themselves and their loved ones.
Career development and growth
- You'll receive ongoing coaching, training and support to help you build your capability and progress your career.
Recognition and reward
- We celebrate success, recognise contribution and provide opportunities for our people to thrive.
#J-*****-Ljbffr

📌 Client Support Specialist (Sydney)
🏢 NOBLEOAK LIFE
📍 Sydney