About The Engine
The Engine supports Tough Tech founders working to solve the world's most pressing challenges in climate, health, and advanced systems. We do this through powerful founder programs, access to shared infrastructure and labs, and by convening a national network of corporate partners, investors, universities, experts, and other organizations committed to helping breakthrough technologies reach the world.
The Engine's community includes approximately 160 companies developing science- and engineering-based technologies across areas including energy, advanced materials, biotechnology, manufacturing, computing, robotics, and other advanced systems.

About the Position
The Front Desk Operations Associate is a member of our Operations Team. The Operations Team ensures guests and residents feel well cared for, the physical space stays functional and organized, and daily operations run smoothly. Some work for the Front Desk Associate is independent; other work requires close collaboration with the rest of the Operations team and Engine staff. This role calls for a strong hospitality mindset and a solid understanding of software systems and processes.
Areas of Responsibility

Represent The Engine to all visitors, staff, and guests, serving as the first point of contact at the front desk of 750 Main St during scheduled business hours
Navigate a range of digital tools, software platforms, and technology systems relevant to the role, and provide basic tech support to residents as needed
Manage building badges and keys: program access as directed, verify credentials, monitor and control entry points using security platforms, and keep the database accurate and up to date
Triage front desk and building issues as they arise, placing service calls and coordinating equipment service, maintenance, and warranty appointments with the facilities team and applicable vendors




Keep office and staff supplies stocked, organized, inventoried, and readily available, and place orders as needed
Support building walkthroughs and the upkeep of conference rooms and kitchens at 750 Main St
Build and maintain working knowledge of the building and our resident companies
Take on additional Operations team tasks as needed
Job Requirements

Mission-oriented, energetic, and upbeat, with the resilience and composure to meet deadlines in a fast-paced environment
Extremely comfortable with digital tools and software; quick to learn new systems and troubleshoot basic issues
Experience with building badge/access systems and security platforms preferred
Effective communicator who values teamwork and takes ownership of tasks through to completion
Detail-oriented and organized, with solid time management skills
Independent, reliable, and eager to learn
Brings a fresh perspective and new ideas for improving experience and efficiency
Personable and qualified with fellow team members, guests, and staff
Bachelor's degree required
Relevant professional work experience
Proficient in Google Workspace. Extra points for experience with CRMs and project management software
$26 - $32 an hour
The Engine offers a competitive salary and a great benefits package to support our team members.
Interested candidates are encouraged to submit a cover letter so we can learn more about your experience.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

📌 Front Desk Operations Associate (Western Australia)
🏢 Engine
📍 Western Australia