Full-time Permanent Mid-level Senior
Posted 02 Sep ****
Description
General Manager
Reports To:
Franchise Owner
About School of Rock
School of Rock is a growing, passionate community dedicated to enriching lives through performance-based music education.
With over 350 schools and a strong internationally recognised brand, School of Rock is the largest after-school music education provider in the world.
We put on shows to teach music.
The Role
The General Manager runs the show from ACDC to Zappa, creating a safe and inspiring environment where students can achieve their musical and creative potential.
This role is a 12 month maternity relief and is responsible for driving operational efficiency, leading a high-performing team, and increasing the overall profitability and success of the school.
Key Responsibilities
Deliver an exceptional experience for students and parents, driving engagement and maximising student enrolment
Lead and support a team of instructional and administrative staff, fostering a collaborative and high-performing culture
Manage the school's Profit & Loss (P&L;), including budgeting, cost control, and financial analysis
Plan and execute high-quality events that build community and keep students engaged
Provide outstanding customer service, including billing, scheduling, and clear communication
Act as a brand ambassador within the local community, building relationships with businesses, schools, and organisations
Recruit, onboard, and train staff to ensure success in their roles
Promote diversity and inclusion, creating a welcoming environment for all
Monitor and deliver results across key educational and business KPIs




Oversee marketing, sales, and promotional activities to drive growth
Ensure a safe and compliant environment for students and staff, including adherence to all safety protocols
Skills & Experience
3+ years' experience in management, sales, marketing, or customer service
Experience managing a P&L; or budget
Proven experience recruiting, leading, and managing teams
Excellent written and verbal communication skills
Strong problem-solving ability
Ability to collaborate effectively across diverse groups
High level of integrity, leadership, and work ethic
Solid organisational skills and attention to detail
Experience working with children (preferred)
Passion for music and the arts
Entrepreneurial mindset with a drive to grow a business
School of Rock is committed to providing equal employment opportunities to all employees and applicants.
Employment decisions are made without regard to race, colour, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law.
Workplace Conduct
School of Rock maintains a zero-tolerance approach to unlawful harassment or discrimination of any kind.
All employees are expected to contribute to a respectful, inclusive, and professional work environment.
Company Overview
School of Rock is the world's largest music education franchise.
We have amazing roles at School of Rock locations around the world including General Manager, Studio Coordinator and Instructor.
Being a part of the School of Rock community is a rewarding experience both professionally and personally.
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