Are you excited to work and create epic moments for guests at our multi-award-winning venues?
Come and join Marriott International, the largest hotel network in the world.
W Melbourne is one of Marriott's luxury brands, and our mission is to ignite curiosity and expand worlds.
Our tribe is diverse and enabled to be the best version of themselves.
If this sounds like your next workplace, read the below!
About the Hotel - W Melbourne W Melbourne is the rebel between the streets, sitting in the heart of the Melbourne CBD on the iconic Flinders Lane, the luxury hotel takes its design cues from Australia's cultural capital and providing the back-lane entrance keys to what's New/Next in the city.
Extending the laneway culture inside, 294 bold rooms and suites peel back the layers and revel in the city's history.
There are four electric and daring bars and restaurants within the hotel, plus over 800 square metres of ultra-contemporary event space.
W Melbourne is set to be the place to see and be seen in.
Why Choose W Melbourne?




Competitive Pay assigning rooms according to guests' needs Review/Track/Accommodate requests for room/check-out changes when possible; communicating status to team Review rooms inventory and out-of-order rooms.
Run reservation checks and daily reports Plan for group arrival and departure, preparing pre check in process according to Group Cover Sheet Review billing discrepancies, post charges, and ensure accurate final accounts with next-level precision Support Marriott Bonvoy enrollments and make guests feel like part of the Marriott International family Bring our Whatever/Whenever brand culture to life with every guest interaction Process guest check-ins/outs using OPERA, verifying identity, securing payment, and assigning rooms Respond to questions, concerns, and requests using W service standards Engage guests in meaningful conversation about their stay, the hotel, and local area like a true local Log and follow up on guest requests, calls, and service issues

📌 Rooms Controller (Victoria)
🏢 Marriott
📍 Victoria