Maranoa Regional Council is seeking a Coordinator - Customer Experience Services to lead a high-visibility, community-facing function in Roma.
You will shape standards, processes and culture for customer experience across locations and channels, and drive systems, people and insights to improve service delivery.
The role leads a team, manages rostering, training and day-to-day operations, and serves as escalation point for complex customer matters to ensure timely resolution and accountable
#J-*****-Ljbffr
📌 Customer Experience Lead — Community Services (Roma)
🏢 Maranoa
📍 Roma