IKEA is seeking an Intraday Specialist in NSW, Australia, to monitor and optimise real-time contact centre performance.
You will track key metrics, coordinate short-term staffing actions, and provide data-driven insights to improve service levels and efficiency.
Join a diverse Workforce Management team and collaborate with Operations Leaders, Scheduling Specialists and wider stakeholders to ensure optimal capacity and customer experience across channels.
#J-*****-Ljbffr
📌 Real-Time Intraday Workforce Analyst (Sydney)
🏢 Inter IKEA Systems
📍 Sydney
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.