Legal Aid Queensland is committed to building and maintaining a solid First Nations workforce and building our cultural capability. This is a targeted vacancy under section 105 of the Anti-Discrimination Act ****. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply and may be prioritised in this process. Please note that this position is open to everyone and works with all clients and staff, not predominately or exclusively with First Nations clients and staff.Legal Aid Queensland acknowledges and respects the Traditional Custodians of the land where our offices stand, and where we work to help disadvantaged Queenslanders uphold their legal rights in our justice system.
Key Details:
This position is temporary full time from date of appointment till 30 June **** with the possibility of extension. Part time may be considered for the right applicant/s.
Responsibilities
Manage administrative activities associated with a case file including opening, closing and archiving files
Transcribing
Filing and service of documents
Data entry and searches
Help the lawyers prepare for matters including preparing correspondence, keeping detailed file notes, gathering personal information from clients, drafting affidavits and preparing court documents/subpoenas
Compile briefs for counsel including photocopying, indexing, typing instructions and collection of relevant material
Act as the first point of contact and manage all incoming calls including providing legal information, referral advice and help clients prepare applications and legal documents
Help lawyers prioritise daily tasks and maintain appointments and calendars including scheduling appointments with clients, interpreters, experts and other relevant stakeholders




Also make bookings for rooms, videoconferences, flights, accommodation and hire cars
Ensure appropriate grants of aid are allocated to files, process requests for grants or extensions of aid using elodge, pay accounts, generate cheques and prepare submissions to grants
Obtain court lists, organise material, coordinate and direct clients at court
Help counsel at conferences and attend court to take and relay instructions as required
Help with administrative activities including providing a secretariat function, preparing spreadsheets, maintaining equipment and supplies, mail, records management and other activities as directed
Assist with front counter duties as required
About You
You have legal administrative experience and can work independently, use information technology systems (eg. Microsoft Office) and learn organisation specific programs
You have knowledge of the principles of trauma informed practice
You can communicate effectively with stakeholders including clients with complex needs, you remain calm and positive in difficult situations and provide courteous, prompt and professional services
What we offer you
Generous salary packaging
***** hrs per week (full time hours)
*****% employer super contributions
Flexible working hours
Study leave for approved work-related courses
Locality Allowance
For First Nations employees
Monthly network yarns
First Nations mentoring
Free confidential counselling sessions for your family with a First Nations provider
WFH options and cultural leave
Opportunities to consult on First Nations work being done
Compulsory cultural awareness and safety training for all staff
Check out our First Nations Strategic Plan
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📌 Litigation Support Officer (Cairns) - Targeted
🏢 Queensland Government
📍 Cairns