Business Information Specialist – NSW Trustee and Guardian
Ongoing full-time vacancy
35 hours per week.
Location: Parramatta. Flexible and hybrid working options available.
Clerk Grade: 5/6. Salary $102,936 to $****** plus 12% superannuation and annual leave loading
About us
At NSW Trustee and Guardian our purpose is to support the rights, welfare, and interests of the people of NSW. The agency supports the NSW Trustee, the Public Guardian and the Commissioner of Dormant Funds to carry out their statutory functions. We do this by providing a range of customer-centred services, including Will-making, trustee, financial management and guardianship services, including some for the state's most vulnerable people.
We support over 50,000 customers annually and manage almost seven billion dollars in customer assets. A NSW government agency within the Communities and Justice Portfolio, our services help support and protect people at critical moments in their lives.
Our commitment to diversity
Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.
About the team
The Information and Technology team supports the Director Information and Technology and Director Corporate Property through management of strategic projects, support and coordination of the Executive Leadership Team (ELT), and management of the agency's corporate property footprint.
About the role
The Business Information Specialist is responsible for delivering effective and effective Information Management support across NSW Trustee and Guardian in compliance with obligations under the State Records Act **** (NSW) and other relevant legislative requirements.



The role supports the Senior Business Information Specialist to ensure physical and electronic information is managed appropriately and securely throughout its lifecycle and is disposed of when no longer required.
For more information about the position, view the role description.
About you
experience delivering timely, accurate and compliant information and records management services
strong knowledge of information lifecycle management, including the creation, storage, retrieval and disposal of records
confidence using service management systems such as JIRA to respond to support requests and triage matters appropriately
ability to coordinate the secure handling of physical and digital records
capability to deliver user training in systems such as OpenText Content Manager and support projects, upgrades and continuous improvement initiatives
sound understanding of legislative and policy requirements, including the State Records Act **** (NSW)
Sound like you? We would love to hear from you!
Essential requirements
Tertiary qualifications in information management or another relevant field, and/or equivalent knowledge and substantial experience in the information and records management industry.
What we offer
NSW Trustee and Guardianoffersinteresting,challengingand rewarding work that has real purpose. Other benefits of joining us include:
work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)
various leave options (recreation, parental, and flex leave of up to 24 days per year)
career development including study leave and acting opportunities
access to Fitness Passport and employeeassistanceprogram, and annual flu vaccinations
Be part of something bigger. For more information about joining us, visit the Careers page on our website.
Closing date
Applications close 11:59pm, Sunday 20 September ****
For enquiries about the role, please contact Nyssa Mitchell, Senior Information Management Technology Specialist via email
For enquiries about the recruitment process, please contact Hina Maudarbocus, Talent Advisor, via email .
Thank you for your interest in this role. We look forward to receiving your application.
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📌 Business Information Specialist (Sydney)
🏢 NSW Trustee & Guardian
📍 Sydney