CareSuper is seeking a Service Designer for a 12-month FTC to shape end-to-end member journeys and partner with technology, operations and vendor teams. Reporting to the CX Manager, you'll develop artefacts like customer journey maps and service blueprints, and drive practical, human-centred design decisions across digital, assisted and back-office channels.
You'll thrive in a curious, collaborative environment, bring solid facilitation and communication skills, and ideally have experience in
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📌 Service Designer — Hybrid, Human‐Centered, 5 Weeks Leave (Canberra)
🏢 Care Super
📍 Canberra
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