## Gaming Manager | Tom's TavernApply: Aitkenvale, Queensland: Full time: Posted Today: JR******Australian Venue Co. is looking for experienced Gaming Managers to join our teams across Queensland.We currently have an opportunity at: Tom's Tavern.As Gaming Manager you will take ownership of gaming operations within venue, working closely with the Venue Manager to deliver strong commercial results, excellent guest experiences and consistently high compliance standards.## What's on offer?* Competitive salary + Super* Discounts across 260+ venues in Australia and New Zealand* Genuine investment in your development and career progression* The opportunity to take ownership of gaming operations within an established venue* Support from experienced venue and operational leadership teams## About the roleAs Gaming Manager, you'll be responsible for the day-to-day operation and performance of the gaming room at your venue.Your responsibilities will include:* Leading daily gaming operations and maintaining a strong floor presence* Driving gaming revenue,
performance and agreed KPIs* Reviewing results and identifying opportunities to improve performance* Supporting gaming promotions and customer engagement initiatives* Ensuring compliance with Queensland gaming legislation and responsible gambling requirements* Maintaining harm-minimisation and self-exclusion procedures* Managing operational audits, cash controls and reporting* Recruiting, training, coaching and developing gaming team members* Working closely with the Venue Manager and broader leadership team* Delivering a welcoming and responsible experience for every guest## About youYou'll ideally bring:* Previous experience as a Gaming Manager, Gaming Supervisor or senior gaming team member* Solid commercial understanding of gaming performance and KPIs* Sound knowledge of Queensland gaming compliance and responsible gambling requirements* Proven ability to lead, coach and develop a team* Strong communication, organisation and customer-service skills* A hands-on leadership style* Flexibility to work peak trading periods, including evenings and weekends* Current Queensland RSA and RSG certificates* Current RMLV and Approved Manager approval, or willingness to obtain them* A current Gaming Nominee licence, or eligibility and willingness to obtain it* Customer Liaison Officer experience is desirable but not essentialIf you're an experienced gaming professional ready to take ownership of a gaming operation and build your career with Australian Venue Co., we'd love to hear from you.Apply now and let us know which venue or location you would be interested in.
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