Defence Bank is establishing an Operational Excellence function and mapping a comprehensive Process Management Framework across the organisation.
You will lead a small team of Process Analysts, align strategy with value chains and risk controls, and drive standardised processes across business units.
This senior role requires deep expertise in process governance, enterprise design and stakeholder engagement, with a track record of delivering measurable improvements in financial services.
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📌 Director Of Operational Excellence & Process Innovation (Melbourne)
🏢 Defence Bank
📍 Melbourne
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