Job Description
XPT Software Australia Pty Ltd | Contract
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Capability consultant
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Melbourne, Australia
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Job Description
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Capability consultant -
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What will your day look like?
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Manage and develop customer relationships andperceptions to achieve mutual goals.
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Product design and gap analysis to standard productfunctionality.
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Liaise with onshore and offshore development teams todeliver robust solutions on time.
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Demonstrate the ability to plan, prioritize andorganize your time, project schedules and multiple project activities.
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Serve as a bridge between stakeholders in business andtechnology. Collaborate with stakeholders to analyse and validate businessrequirements
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Communicate concepts to both technical andnon-technical stakeholders
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Participate in user meetings to gain understanding ofcustomers' processes, requirements, and issues to offer solutions andcontinuous enhancements
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Participate and understand all the project phases(Planning/Designing,Development/Configuration,System Test,Integration, Functionality Testing and UAT, Deployment, Post-go livesupport/Hypercare) in an agile SaaS environment
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Drive and/or participate in the requirementsconfirmation discussions / requirements gathering workshops
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Run workshops with stakeholders and leaders to analyseand design solutions for associated business processes and gaps detected during prototyping.
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Work with the business to design or evaluate abreakdown of businesses processes to identify and link functional andnon-functional requirements.
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Collect information, analyse requirements and solveproblems, providing technical and operational support.
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Manage and engage stakeholders including customers andvendors. Build relationships, networks, vendor contracts, etc.
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Perform fit-gap analysis as needed: Analyse and assess the feasibility of stakeholder requirements, impacts and gaps in the standard delivered functionalities of SAP SuccessFactors and extendedapplications (including ServiceNow).
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Configure and implement SuccessFactors prototypes to meet business requirements, and participate in overall configurationmanagement
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Participate in the accurate updating of ConfigurationWorkbooks
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Perform unit testing and drive and/or participate inUser Acceptance Testing and System Integration Testing as needed.Participate in defect management of issues identified
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Conduct system walkthroughs / demos to explain thecurrent configuration functionalities of each iteration
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Participate in the data conversionprocess(extraction-transformation-loading)as applicable
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Assist with cutover planning and execution
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Responsible for the knowledge transfer of businessimplications and detailed requirements to the application developer(s),project manager(s) including status reporting as required.
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Provide post go-live support and applicationmaintenance support
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Take active responsibility for agreeing on Resolutiondates and resolving open queries
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Participate in identifying areas for improvement / bestpractices
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Identify and analyse risks and issues for the programor project portfolio in conjunction with project managers.
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ClientRelationship Development and Management
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Build long-term relationships with key stakeholders
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Managing stakeholder relationships and communicationsat all stages of the project.
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Continuously support the development of our serviceoffering and value proposition for the T&C; Technology team.
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Collaborate with Subject Matter Experts across thebusiness to extract required knowledge
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MustHave:
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Extensive Implementation / Support experience in SAPSuccessFactors Employee Central, Talent Management and Development.
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Extensive Data experience in SAP SF and HR IT, PeopleOperations.
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Good working knowledge of ServiceNow HR ServiceDelivery Module and Employee Centre
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Moderate experience as a Human Resource business user,or another HR role.
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At least 3 implementations of SAP SuccessFactorsworking as a Talent Management (Performance and goals, Succession andLearning and Development) lead functional consultant.
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Understanding of the unified SuccessFactors solutionand the touch points with other SF modules (e.g. Learning, Talent,Recruiting etc.).
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Experience in all aspects of SuccessFactors HCMimplementation/Continuous Improvement including requirements gathering,fit or gap analysis, functional design development, user acceptancetesting, training and deployment activities
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Experience on working with stakeholders on requirementsand business process definition, Software Development/Systems Integrationand Application Support
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Ability to document and present solutions using variousmethods (people facing, presentations, and demos)
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Knowledge of HR business process design anddevelopment
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Previous consulting experience working with globalcompanies / Exposure to Internal project work
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Valuable analytical skills to help our stakeholders to findbest solutions for their business requirements
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Good interpersonal skills, including strong verbal andwritten communication
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Able to work under pressure without any supervision,and a good team player
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Proven ability to work creatively and analytically in aproblem-solving environment.
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Excellent leadership and interpersonal skills.
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Planning and coordinating of own and/or team's workactivities to meet commitments and quality expectations.
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Strong communication skills (speaking, writing,listening)
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Excellent presentation, communication and negotiationskills
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Good knowledge of HCM concepts and HR processes
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Employee experience mindset and human centred designprinciples
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Here'swhat you'll need:
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Experience,Expertise and Certification/s:
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SAP SuccessFactors Talent Management module
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SAP SuccessFactors Succession and Learning andDevelopment
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Clear understanding of the data elements and structuresunderlying
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📌 Capability Consultant (Victoria)
🏢 Xpt Software Australia
📍 Victoria