Job Description
Corelight in Sydney, NSW is seeking a Senior Escalation Engineer to join the Customer Success team as a Tier 3 technical resource. You will own complex customer issues from investigation to resolution, troubleshoot across Corelight products, Linux systems, hardware, networking, cloud environments, and customer infrastructure.
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You will work with Engineering, Product Management, Sales Engineering and other teams, mentoring junior staff and advocating for customers to improve product usability and