Canning Vale, Western Australia ****, Australia
Full-time Permanent Mid-level Senior
Posted 27 Aug ****
Description
Parts Salesperson
Customer Service | Internal Sales | Engineering Industry
Ox Engineering is looking for a proactive and customer-focused Parts Salesperson to join our growing team in Canning Vale.
This role is responsible for managing customer parts enquiries from initial request through to quotation, order processing and fulfilment.
You'll work closely with customers, purchasing, stores and production to ensure orders are delivered accurately and on time.
This is an excellent opportunity for someone with strong customer service, internal sales or salesadministration experience who enjoys problem-solving, building relationships and keeping things moving.
Why Join Ox Engineering?
Stable, long-term position with a growing WA-owned business
Monday–Friday role with consistent hours
Supportive and collaborative team environment
Variety across customer service, sales and operations support
Opportunity to develop technical product knowledge
Clean and professional office and workshop environment
Be part of a business supplying the mining, drilling, transport andprocessing industries
The Role
As a Parts Salesperson, you'll be the key point of contact for customer parts enquiries and orders.
You'll prepare quotations, process orders and coordinate internally with purchasing, stores and production teams to ensure customer requirements are met efficiently and accurately.
Key Responsibilities
Receive and review customer parts enquiries and requests
Prepare and issue customer quotations
Review customer purchase orders and confirm pricing and lead times




Raise and process accurate sales orders
Create work orders and purchase orders to support customer requirements
Coordinate with purchasing, stores and production teams to ensure timely fulfilment
Monitor order progress and provide customers with updates
Follow up outstanding quotations and customer enquiries
Communicate delays, shortages or changes to customers promptly
Assist with resolving supply issues, damaged goods and order discrepancies
Maintain accurate customer and order records
What We're Looking For
Previous customer service, internal sales, sales administration or similar experience
Solid communication and relationship-building skills
High level of accuracy and attention to detail
Good computer and administrative skills
Ability to manage multiple priorities and deadlines
Professional and proactive approach to customer service
Ability to work effectively with multiple internal departments
Experience within engineering, manufacturing, mining, automotive or industrial industries
Experience using ERP or business management systems
Mechanical aptitude or technical product knowledge
Parts interpreting experience
Experience with the mineral or water well industry
About Ox Engineering
Ox Engineering is a WA-owned manufacturer supplying custom-engineered products and solutions to the transport, mining, exploration, drilling and processing industries.
Our team is committed to quality workmanship, practical problem-solving and delivering outstandingoutcomes for our customers.
As we continue to grow, we're looking for people who share our values and want to build a long-term career with us.
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