Job Description
About Krispy Kreme
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At Krispy Kreme, we don't just make doughnuts – we create moments of joy. Since opening our first store in ****, we have been spreading smiles across Australia and New Zealand with our handcrafted, melt-in-your-mouth treats.
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We're looking for a passionate Retail Store Manager to lead from the front, inspire their team, and help bring a little joy to every day.
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What You'll Be Owning (and Loving)
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As a Retail Store Manager, you'll be the driving force behind your store's success, creating a workplace where people love to work and customers love to visit.
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You will:
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Lead, coach and develop a high-performing team
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Create a positive, energetic and inclusive store culture
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Deliver exceptional customer experiences and memorable moments
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Drive store performance and achieve sales targets
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Build capability within your team and grow future leaders
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Bring fresh ideas and continuously look for ways to improve
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Keep your store running smoothly, safely and efficiently
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Celebrate successes, support your team through challenges, and make every day count
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What's In It For You
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Lead a passionate team that creates moments of joy every day
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Shape the success of your store through people, performance and culture
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Build and develop future leaders
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Work with supportive leaders who value trust, collaboration and fresh thinking
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Enjoy variety, ownership and genuine career growth opportunities
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Be part of a wonderfully original culture where individuality is celebrated
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Access sweet perks, including discounts and savings through our KK Mixer program
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The Sweet Ingredients for Success
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Leadership experience in retail, hospitality or a customer-focused setting
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A passion for developing people and building great teams
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A positive, hands-on leadership style
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Resilience, adaptability and a willingness to learn
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A collaborative mindset and ability to bring people together
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A genuine passion for customer experience and the Krispy Kreme brand
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Your Experience
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5+ years' experience in retail or hospitality
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2+ years' experience leading teams
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Experience delivering operational, customer and business outcomes
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Certificate IV in Business or equivalent experience (desirable)
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Why Join Us?
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At Krispy Kreme, you're not just taking a job - you're joining a movement of joy-makers, community-shapers, and wonderfully original people. Come for the doughnuts, stay for the culture.

📌 Retail Store Manager (Western Australia)
🏢 Krispy Kreme
📍 Western Australia