Job Category - Administration - Administration Assistant
Enhance your career with the largest regional healthcare service in Victoria
Enjoy a rewarding position in a supportive team environment!
Fantastic permanent full-time opportunity (80 hours per fortnight) includes ADO's | 5 weeks annual leave (pro-rata) | salary packaging benefits
About the role
The role of Receptionist (Grade 1) Community Health is to provide an effective and efficient reception/administrative service across Barwon Health sites and contribute to the overall performance of Barwon Health to ensure high quality customer service. A focus of this role is ensuring that the administration functions support the patient journey core principles of access and patient centred care with a high standard of quality.
Key Responsibilities
Provide professional front-of-house reception services, welcoming clients, visitors and the public and assisting with general enquiries.
Manage incoming telephone calls and enquiries, directing them to the appropriate staff or department in a courteous and timely manner.
Deliver accurate, clear and up-to-date information to clients and visitors, ensuring a responsive and customer-focused service.
Process and maintain patient correspondence, registrations and requests through accurate data entry and record management in IPMS and related systems.
Support service operations by participating in patient/staff rounding and AIDET practices, assisting with the Needle and Syringe Exchange Program, and handling cash receipting and banking in line with policy.
What we're looking for
Current Victorian Driver's Licence and reliable transport.




Demonstrated experience in a busy reception or administrative role within a confidential environment.
Strong computer and keyboard skills, including proficiency in Microsoft Word, Excel, Outlook, internet use and electronic information systems/databases.
Excellent interpersonal and communication skills, with a courteous approach and strong commitment to confidentiality and patient privacy.
Ability to prioritise tasks, work independently, and manage multiple responsibilities effectively in a high-pressure environment.
Excellent working conditions and a solid sense of job satisfaction
A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
Attractive salary packaging benefits
Living expenses capped at $9,010
Meals and entertainment capped at $2,650
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
Working with Children Check (if applicable)
Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.
Shortlisting may commence prior to the closing date - early applications are encouraged.
Barwon Health does not accept unsolicited resumes from recruitment agencies.
Contact person: Kirsty Sholer
Email:
Phone: *************
#J-*****-Ljbffr

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