Job Description
General Manager - Lead an Eastern Suburbs Icon | $110K + Super Hospoworld Resourcing•Sydney, NSW, AU
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This established Eastern Suburbs favourite has built an incredible reputation for fresh, beautifully presented food, polished yet personable service and an atmosphere that keeps locals coming back again and again.
n Think restaurant-level quality with the warmth and energy of a buzzing neighbourhood institution.
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Now, the business is looking for an exceptional Venue or General Manager to take the reins and lead it into a seriously exciting next chapter.
n This isn't a role for someone who simply keeps things ticking over.
n We're looking for a confident, commercially switched-on go-getter who can command a busy room, inspire a team and take complete ownership of the operation.
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Someone with energy, maturity and "eyes in the back of their head."
n Someone who can run the floor, lead the people and own the numbers.
n You ARE customer service.
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THE OPPORTUNITY
n You'll join an already successful, high-performing venue with a hardworking team, loyal customer base and an owner who genuinely cares about his people and the experience they create.
n But this is only the beginning.
n A major expansion is planned for next year, bringing a significantly larger venue, a bigger team, increased trade and far greater leadership responsibility.
n The opportunity is to come in now, learn what makes the business special, strengthen the operation and position yourself as a key leader in everything that comes next.
n This is a highly visible, hands-on role. Approximately 70% of your focus will be on guests, people, service and floor leadership, with the remaining 30% covering the commercial and technical side of the business.
n You need to love both.
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YOU'LL TAKE OWNERSHIP OF
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Leading service and driving an exceptional guest experience
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P&L; performance and overall commercial results
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Rostering, labour forecasting and wage control
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Budgets, sales, productivity and cost management
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Recruitment, onboarding, training and team development
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Building a positive, accountable and high-performing culture
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Stock control, wastage and operational efficiencies
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Maintaining exceptional standards across food, beverage and coffee
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Daily operations, compliance and venue presentation
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Identifying opportunities to improve performance and grow the business
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Preparing the team and operation for the upcoming expansion
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WHO ARE WE LOOKING FOR?
n You could currently be:
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A polished Restaurant Manager with robust commercial capability
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A proven Venue Manager from a premium, high-volume operation
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An exceptional Assistant General Manager ready to step up
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An experienced General Manager who still loves guests, service and leading from the floor
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Your background could be a premium neighbourhood restaurant, a leading all-day dining venue, a high-volume restaurant group or a polished hospitality operation where quality and pace are equally important.
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What matters is that you understand exceptional hospitality, know how to drive commercial performance and genuinely enjoy being present with your team and guests.
n You'll be the kind of manager who notices a guest waiting, a section under pressure,



service beginning to slow and a labour issue developing- all at the same time.
n You won't hide behind a laptop while the floor struggles, but you also won't avoid the numbers.
n You can move confidently between leading a busy service, coaching a team member, reviewing labour, managing costs and planning for future growth.
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YOU'LL BRING
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Proven leadership experience within a premium, high-volume hospitality venue
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Strong P&L;, rostering, labour and cost-control capability
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Genuine warmth, confidence and presence on the floor
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High service standards without stiffness or ego
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The ability to lead from the front and hold people accountable
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Commercial intelligence and strong decision-making skills
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Excellent attention to detail and operational awareness
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A natural ability to build relationships with guests and teams
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Energy, resilience and the confidence to take ownership
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An understanding of coffee quality and workflow within an all-day operation
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WHY THIS ONE IS SPECIAL
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Beautiful Eastern Suburbs location
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Established and highly regarded operation
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Restaurant-quality food made with freshness and care
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Premium service without the pretentiousness
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Loyal local customer base
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Hardworking, committed and welcoming team
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A genuinely lovely owner who cares deeply about his people
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Real trust, ownership and autonomy
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Major expansion planned for next year
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Opportunity to lead a significantly larger venue and team
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Genuine long-term progression within a growing business
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If you can run the room, own the numbers, develop great people and deliver hospitality that keeps guests coming back, this could be an incredibly exciting next move.

📌 General Manager - Lead An Eastern Suburbs Icon | $110K + Super (New South Wales)
🏢 Hospoworld Resourcing
📍 New South Wales