Job Description
Join Our Growing Team – Telemarketing Team Leader / Manager
n
We're looking for an experienced and motivated Telemarketing Team Leader / Manager to join our growing financial services and wealth creation business in Broadbeach.
n
This is a hands-on leadership role working closely with a small, boutique telemarketing team. You'll be responsible for helping the team perform at their best, maintaining lead quality, driving results and creating a positive, high-performing team environment.
n
What You'll Be Doing
n
n
Lead, motivate and support a small telemarketing team
n
Monitor team performance, results and conversion rates
n
Coach team members to improve their communication and performance
n
Help manage daily call activity and lead flow
n
Identify areas for improvement and implement better processes
n
Assist with training and onboarding new team members
n
Lead by example and maintain a positive team culture
n
n
What We're Looking For
n
n




Previous experience in telemarketing and outbound calling
n
Previous team leadership or management experience preferred
n
Strong communication and people-management skills
n
Confident, motivated and results-driven
n
Ability to coach and bring the best out of a team
n
Solid organisational skills and attention to detail
n
A positive attitude and willingness to get hands-on
n
n
What We Offer
n
n
Competitive remuneration - negotiable based on experience
n
Work with a small, close-knit boutique team
n
Monday to Friday - no weekends
n
4pm finishes
n
Beachfront office in the heart of Broadbeach
n
Supportive and energetic working environment
n
Opportunity to help shape and grow the telemarketing team
n
n
If you're an experienced telemarketer or team leader looking for a role where you can take ownership, lead a team and make a real impact, we'd love to hear from you.

📌 Telemarketing Team Leader / Manager (Gold Coast)
🏢 Important Group
📍 Gold Coast