Crystalbrook Collection is a bold and sustainably minded hotel group redefining luxury hospitality in Australia.
Driven by our spirit of wonder, we create locally unique hotels, restaurants and guest experiences that reflect the character of their place and the personality of our people.
We believe luxury should feel considered, creative and responsible, with experiences that leave a positive impression on our guests, our collaborators and the communities we are part of.
As our collection continues to grow, including the opening of Crystalbrook Sam in Adelaide at the end of **** and Crystalbrook Aurora in Canberra in early ****, we are entering an exciting new chapter.
Guided by our values — We are Customer Obsessed, We are Collaborators and We are Courageous — we are building more than hotels.
We are building careers, experiences and a recent standard of hospitality.
Crystalbrook Flynn is the social butterfly of Cairns — bold, energetic and always at the centre of the action.
Located in the heart of the Cairns CBD and just steps from the Esplanade, Crystalbrook Flynn brings together stylish accommodation, vibrant dining and a lively sense of personality.
With 311 rooms and suites, three of the city's most exciting restaurants and bars, two glass swimming pools, conference and event spaces, Eleme Day Spa and a 24-hour fitness centre, Crystalbrook Flynn is designed for connection, celebration and memorable guest experiences.
Fresh, fun and full of energy, Crystalbrook Flynn is a hotel that never stands still - where innovation, style and tropical city living come together.
The Opportunity:As a Spa Therapist, you will play a key role in delivering a calm, personalised and memorable experience for every guest who visits Eléme Day Spa.From the moment a guest arrives through to the completion of their treatment,



you will create a seamless journey, delivering treatments with care and precision, building genuine connections and ensuring each guest feels relaxed, valued and well looked after.Working within a professional and supportive spa environment, you will follow established treatment protocols while bringing your own attention to detail and warmth to each interaction.
You will confidently recommend treatments and products, contributing to both guest wellbeing and overall spa performance.This is a casual role offering approximately ***** hours per week.The Talent:You are a qualified and passionate Spa Therapist who brings care, professionalism and attention to detail to every treatment.
You take pride in creating a welcoming and relaxing setting, with a genuine focus on guest wellbeing and experience.You will bring:A Diploma in Beauty Services or equivalent qualificationPrevious experience in a Spa Therapist role within a hotel or spa environmentStrong knowledge of massage and beauty treatments, including current industry trendsConfidence recommending treatments and homecare productsA strong focus on hygiene, presentation and service standardsExcellent communication and interpersonal skillsA warm, professional and guest-focused approachAvailability to work across a 7-day roster, including weekends and public holidaysWhy Us:At Crystalbrook Collection, you will work alongside exceptional people in a supportive,



passionate and diverse environment.
We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including:50% F&B; discount across all Crystalbrook restaurants and bars$99 room rates and a generous friends and family discountEnhanced parental leave and lifestyle benefitsA commitment to a green future through sustainable luxury practicesAccess to our internal mobility program and team reward schemesOnline learning and training platforms and tailored career development pathwaysA culture of collaboration, diversity and elevated experiencesLimitless career opportunities in a rapid-growing, dynamic environmentRegular service recognition and team engagement eventsCrystalbrook Collection is an award-winning hotel development and management company, home to one of Australia's newest portfolios of distinctive upscale hotels, restaurants and bars.In just eight years, we have grown to own and manage more than AU$1 billion in luxury hotel assets across New South Wales and Queensland, with exciting new hotels planned for Adelaide and Canberra in **** and ****.
With continued ambition for growth across Australia and internationally, Crystalbrook Collection is proudly shaping a bold and distinctive future in hospitality.We're proud to foster a workplace that supports equality, inclusion and accessibility.
We welcome applications from all genders, ages, backgrounds, cultures and religions.
If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.
As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.

📌 Spa Therapist (Cairns)
🏢 Crystalbrook Collection
📍 Cairns