Excellent communication Skills written & verbalGood customer interaction and result orientedTroubleshooting skills - Windows XP, Outlook, Laptop related issues, Internet Issues, Wireless / Bluetooth issues, Data Card issuesKnowledge of blackberry mail configuration and troubleshootingEscalation ManagementExcellent communication and organizational skillsAt-least one year experience in international BPO in technical process (Specially in Laptop support added advantage)Understanding of Microsoft Windows systems and network security conceptsComfortable in working in rotational shiftsGood in analyzing root cause and providing the resolutionKnowledge on corporate banking products, web-based electronic banking platforms and H2H solution.A valuable understanding of in-country banking systems, account and liquidity structures as well as payment delivery systems would be an added advantage.Excellent presentation, communication, problem solving skills and a team player.A proactive learner and self-starter seeking continuous improvement in all job-related aspects.Demo Data

📌 Network Onsite Support (Melbourne)
🏢 RippleHire
📍 Melbourne