Job Description

- You are the first point of contact for our customers, friendly, professional and passionate about sales and service
- You handle rental agreements and customer inquiries with an organized and service-oriented approach and always with a smile
- Make every customer count, every time, by tailoring offers based on our wide variety of available products and fleet
- You efficiently manage bookings and customer data via our tech platforms with accuracy and care for detail and security
- Champion SIXT Australia's values and approach to our premium service standards, compliance and operating protocols

About the Employer

At SIXT Australia, we're revolutionizing car rental. We believe it should be as exciting as a road trip - something to look forward to! We transform everyday mobility into memorable experiences with premium vehicles and service. It's in our DNA, blending Aussie spirit with German heritage - Das Ist Good. As part of the NRMA family, a trusted member-owned brand, we provide SIXT Star Service, ensuring every move is a memorable experience.

About the Candidate





Your experience in sales and customer service oriented industries including retail, dealership, technology, insurance and real estate is preferable, however not essential.

The Rental Sales Agent role requires you to work a rotating roster between 6am and midnight, Monday to Sunday, including school holidays, weekends, and public holidays. You will also need a current provisional or full driver's license for this role.

Work Environment

- Hourly base rate from $29.70 per hour, plus penalty shift loadings and access to our generous monthly incentive payment based on your performance
- Access to uncapped bonuses for top-tier sales and service performance
- Uniform and onsite staff car parking provided
- Access to exclusive employee advantages and discounts with the NRMA including travel discounts on SIXT car rental at our award-winning NRMA Holiday Parks and Resorts

Note, the title of this position will be internally referred to as a Customer Experience Agent.

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📌 Expression Of Interest - Rental Sales Agent - Melbourne Airport
🏢 Vertali APAC
📍 Melbourne